Feedback & Your Rights
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Feedback & Your Rights

We encourage your feedback at this practice, either verbally or in writing. If you think we can do something better or are pleased with the service you have been provided than please let us know.

However, if there is a problem which you wish to clarify you can contact the:

NSW Health Care Complaints Commission
Level 13, 323 Castlereagh St, Sydney NSW 2000
Locked Bag 18
Strawberry Hills NSW 2012
Ph: 1800 043 159 (toll free) or (02) 9219 7444
Fax: (02) 9281 4585
TTY: (02) 9219 7555
Email: hccc@hccc.nsw.gov.au
Web: www.hccc.nsw.gov.au

Your constructive comments and suggestions about the practice are most welcome.  Conversely if any aspect of your care has caused you concern we would like to be able to address it as quickly as possible. Please do not hesitate to talk to your doctor, the practice manager or a member of staff.